Turnover rate and Morale
The turnover rate has climbed to over 64 percent from the industry standard of 55 to 60 percent during the last 4 months. Managers and supervisors both agree that something has happened to morale but they do not know what. Exiting interviewers leave no new information as to why there is a decrease in morale and their answers are far too similar to infer anything about why the morale is low, and why there is a high turnover rate. The cost of constantly training new employees is quite troublesome for the company, which is why the consulting team is looking to reduce these expenses.
In order to figure out the cause of BIMS high turnover rate and low morale, our consulting group hypothesizes ...view middle of the document...
The goal of these research questions is to find the reasons as to why there is a high turnover rate for BIMS. Analyzing the data given by the supported survey, we should be able to detect the pattern as to why there is a growing unhappiness with current employees and use it to understand why the past employees did leave the company. The research questions are mostly in the ordinal level of measurement and are quantitative in nature because they are given numerical values on a likert scale. Calculating the average of these questions will give us meaningful data in which to concentrate on. However the last four questions of the survey (A-D) are in the nominal level of measurement and are qualitative in nature because they can only be categorized and counted. These questions are for classification purposes only.
The results of the survey revealed that employees were most dissatisfied with their pay and poor communication within the company. We know this because most of the averages fell within the 2.7-2.8 range and there were only two questions with averages of 2.3 or lower, those questions being: “You are paid fairly for the work you do” and “The company is good at communicating”. Also, where every other question’s highest ranking was 5 (the highest on the scale) the aforementioned question’s highest ranking answers were 4. With the results of these research questions we are able to have a better understanding of why the past employees have left the company and try to implement new ways to keep current employees with the company.
References: Material from University of Phoenix, Ballard Integrated Management Systems Part 1.