Bridging The Two Worlds—The Organizational Dilemma

1176 words - 5 pages


William Todorovic, Purdue University

I had been hired by Aluminum Elements Corp. (AEC), and it was my first day of work. I was 26 years old, and I was now the manager of AEC’s customer service group, which looked after customers, logistics, and some of the raw material purchasing. My superior, George, was the vice president of the company. AEC manufactured most its products, a majority of which were destined for the construction industry, from aluminum.

As I walked around the shop floor, the employees appeared to be concentrating on their jobs, barely noticing me. Management held daily meetings in which various production ...view middle of the document...

I just looked at him, and then said that I began working here only last week, and I thought that I address some of their issues. Tony gave me a strange look, shook his head, and went back to his machine. I could hear him still swearing as I left. Later I realized that most of the office staff were also offended by Tony’s language.

On the way back to my office, Lesley a recently hired engineer from Russia, approached me and pointed out that the employees were not accustomed to managers talking to them. Managers only issued orders and made demands. As we discussed the different perceptions between office and floor staff, we were interrupted by a loud lunch bell, which startled me. I was happy to join Lesley for lunch, but she asked me why I was not eating in the office lunchroom. I replied that if I was going to understand how AEC worked, I had to get to know all the people better. In addition, I realized that this was not how things were done, and I wondered about the nature of this apparent division between the managers and the floor workers. In the lunchroom the other workers were amazed to see me there, commenting that I was just new and had not learned the ropes yet.

After lunch, when I asked George, my supervisor, about his recent confrontation with John, George was surprised that John got upset, and exclaimed, “I just wanted John to know that he did a great job, and as a result, we will be able to ship on time one large order to the West Coast. In fact, I thought I was complimenting him.”

Earlier, Lesley had indicated that certain behavior was expected from managers and therefore from me. I reasoned that I do not think that this behavior works, and besides it is not what I believe or how I care to behave. For the next couple of months I simply walked around the floor and took every opportunity to talk to the shop employees. Often when the employees related specific information about their workplaces, I felt that it went over my head. Frequently I had to write down the information and revisit it later. I made a point of listening to them, identifying where they were coming from, and trying to understand them. I needed to keep my mind open to new ideas. Because the shop employees expected me to make requests and demands, I made a point of not doing any of that. Soon...

Other Papers Like Bridging The Two Worlds—The Organizational Dilemma

Mobile Technology: Paving The Way To Organizational Success

2674 words - 11 pages reaches millions of consumers, it makes it easier for businesses to stay connected with their employees. In this paper I explore the correlation between organizational success and the use of mobile devices, what smartphones have to offer and how it creates employee mobility, and a comparison of the top two selling smartphones currently in the market, the Blackberry and the Iphone.   Mobile Technology: Paving a Way to Organizational Success

Discuss Two Theories Of The Breakdown Of Relationships

1006 words - 5 pages Discuss two theories of the breakdown of relationships There are some common reasons for the breakdown of a relationship. For example; dissatisfaction or boredom with the relationship, breaking agreed rules and interference from other relationships. In our culture, relationships are considered ‘successful’ if partners stay together, and those relationships that end ‘prematurely’ are considered failures. This is despite the fact that many so

Dr. Stephanie White, The Chief Administrator Of Uptown Clinic, A Community Mental Health Agency, Is Concerned About The Dilemma Of Coping With Reduced Budgets Next Year And Into The Foreseeable Future...

905 words - 4 pages reduction plan before making any cuts. She would have to analyze the costs that need constant commitment and first makes cuts that way. I would advise her to look at the costs that can possibly be eliminated. For example, having an assistant as well as two secretaries may be a bit much. It seems as though her business is over-staffed. One secretary would be sufficient enough to back-up the administrator and his/her assistance. In my opinion, she has too

Contrast The Styles Of Two Athletes Who Play The Same Sports

898 words - 4 pages receptionist there were only two rooms available. We stayed at the Marriott Hotel in Jackson, Mississippi. It was a nice hotel that was full of staff that served complimentary snacks and drinks. My husband and I were glued to the television and knew about what was going on. As the storm approached we waited downstairs it the dining area. The weather started to get worse. The winds rose and the rain falling down hard. After returning to the room water

A Reflection On The Two Chinese Films ‘Together’ And ‘Eat, Drink, Man, Woman’

557 words - 3 pages A Reflection on the two Chinese films ‘Together’ and ‘Eat, Drink, Man, Woman’ Mainland China’s Together tells the story of a young boy named Xiaochun who happens to be a brilliant violinist, and the sacrifices that he and his father had to make in pursuit of his musical success. On the other hand, Taiwan’s Eat, Drink, Man, Woman revolves on the relationship of an elderly master chef with his three grown-up daughters. These are two films

Compare The Challenges Or Selected Business Activities Within Selected Organisation In Two Different Economic Environments

1078 words - 5 pages M2 - Compare the challenges or selected business activities within selected organisation in two different economic environments In this task I will compare the challenges to selected business activities in two different economic environments. | Supply | Economic | Waitrose | Availability of raw materials and labour – Waitrose are impacted by this because the less raw materials there are, the harder it is for them to meet the demand on

Evaluate The Influence Of Two Major Theories Of Ageing On Health And Social Care Provision

1147 words - 5 pages The influence of two major theories relating to health and social care provisions This assignment will be evaluating how the two major theories of aging (disengament and activity theory) influence health and social care provisions. As people age they can age in different ways, some people may be effected by their physical health and their oppurtin ities become restricted. because of this they socially withdraw and disengage themseleves

Evaluate The Literature Which Attempt To Explain The Causality Of Two Emotional Disorders And Explain How Our Body Responds To The Stress Response

1836 words - 8 pages This essay will discuss the causes of two emotional disorders and explain how the human body responds to the stress response. Two causes of emotional disorders, stress and phobia will be discuss. It will also evaluate the theories and literature used to explaining the disorders. According to Eysenck (2008) Emotional disorders affect human behaviour in relation to the cells, muscles, blood, hormones and the nervous system. The biological and

How Do Class, Gender, Sexuality Or Race Work In Relation To Taste Today? Using At Least Two Key Theorists Discussed On The Course, Explain How Ideas Of Taste Are Presented In Any Two Media Texts

2414 words - 10 pages MUD08243876Differences in cultural capital mark the differences between the classes” Pierre Bourdieu How do class, gender, sexuality or race work in relation to taste today? Using at least two key theorists discussed on the course, explain how ideas of taste are presented in any two media texts. The concept of good taste and class has always been a sensitive subject for those perceived as lacking

Apple Impasse

269 words - 2 pages If you want to keep your smartphone safe from scratches, spills, thumps, and drops, chances are high you'll be buying a thick, heavy case. There just aren't that many truly rugged phones around these days, and the few that do take a beating don't have all the smarts. Bridging these worlds is the Samsung Galaxy S5 Active. Its stronger physical design and same best-in-class specs as the Galaxy S5 make it a brawnier-than-average smartphone to

How Personal Can Ethics Get

894 words - 4 pages is top management responsibility to ensure employees understand ethical obligations. Q3. Discuss the ethical dilemma that Valerie is facing. An ethical dilemma emerges in a context of conflict between at least two goods (values) which require different responses. It is not enough to simply comply with current organizational ethical standards; one must have integrity, honesty, benevolence, justice, honor, and wisdom to be ethical. Simply put

Related Essays

Describe The Prisoner's Dilemma? Essay

349 words - 2 pages Prisoner’s Dilema is a game with non-zero sum in game theory. The simplest form of the game have two gamer (called prisoner), each prisoner always wants to get the benefit for himself, no matter what the other benefit is. The result of the game is not optimal. If two prisoners cooperate with each other, the result is the best. But each prisoner naturally has a motivation to escape the prison. So that I is the reason why they call “dilemma

Case 7 (Starbucks Coffee Company: The Indian Dilemma )

306 words - 2 pages Case 7 Starbucks Coffee Company: The Indian Dilemma Case Digest In 2006, the US based Starbucks Coffee Company, with over 11,000 stores in 36 countries was the No. 1 specialty coffee company in the world. Every week over 40 million customers visited Starbucks coffeehouses. After phenomenal success in the US, and revolutionizing specialty coffee culture, Starbucks undertook international expansion and popularized its specialty coffee

The Two Circular Diagram Charts Essay

866 words - 4 pages   Abstract In the following paragraphs there will be explanation of the way that the flow diagram charts works. This is for the two forms of an open system and the closed system in macro-economics. The definition and how the flow chart help keep the flow of cash in the nation and international.   There are macro-economic models in the world today. Two forms of systems to keep track of the flow of money. The first is a closed

Best Buy The Importance Of Organizational Culture And Change

1099 words - 5 pages Best Buy - The Importance of Organizational Culture and Change Organizational cultures that can be a liability to an organization include those that create barriers to change, create barriers to diversity or barriers to mergers and acquisitions. (Robbins, S. P. 2011) Organizational cultures are also good for change and revitalization of a company. This paper will provide background information on Best Buy and the ROWE (Results-Only Work