Business Outsourcing Essay

1418 words - 6 pages

Total Quality Management (TQM)
There are always great opportunities to improve the performance of healthcare in organizations. In today’s economy, coupled with overwhelming changes in healthcare policy, requires solid, on-going performance improvement in healthcare. What does that mean? It means healthcare providers at every level must examine their organizations from the most strategic level on down to the simplest routine process for opportunities to streamline, improve and optimize the care given and the costs associated with that care. I will later discuss three big ideas in order based on their greatest potential benefit in the healthcare organization which includes total quality ...view middle of the document...

Though the benefits of these projects are clear, the high level of specificity, analysis, and design can make them quite resource intensive. The resource requirements involved in bringing such projects to fruition is a major challenge. In looking at the literature surrounding this topic at least one article suggests a solution. Their underlying rationale is that similar quality efforts can be synergized to achieve better results with less disruption to organizations. Six Sigma is an extension of the Failure Mode and Effects Analysis that is required by JCAHO; it can be easily integrated into existing quality management efforts (Liberatore, Page 448). Such an approach would involve the integration of Six Sigma into an existing program through detailed data analysis. It would require delving into the current process examination and improvement measures on a more detailed level.
Some TQM programs may lack sufficient data collection and analysis to fully understand process variation. Six Sigma can overcome these challenges through its emphasis on understanding process variation in tandem with implementing change. This aspect of Six Sigma can make TQM more effective. "The work of Six Sigma is not unlike TQM; however, its goals are more aggressive and its methods are better defined. Using these two approaches jointly can be valuable in creating successful quality improvement programs.
Though Six Sigma provides a higher level of measurement, this is not the only aspect which can make it successful in healthcare organizations. Enhanced metrics need to be paired with skillful management in order for programs to be designed that are successful in diminishing process variation. Programs must be designed to alter structures and processes to actually produce changes in outcome. Furthermore, methods must be put in place to ensure compliance with these process changes. These tasks become the responsibility of company management and program participants, and the steps involved must be administered effectively in order to be successful. Six Sigma is guided by the DMAIC approach: define, measure, analyze, improve, and control. The level of detail and reporting required by Six Sigma also pose challenges to organizations: Every component of every service needs to be reported, measured, and recorded on a regular basis. The specific challenges which are encountered depend on the type of organization involved, intervening processes, data sources, and data quality. Intervening processes may be especially complex if they involve multiple entities, several layers of interaction, and numerous methods of feedback (Ravichandran & Rai, Page 127).
Using Six Sigma in healthcare organizations has clear benefits but does not come without difficulties. In addition to the potential benefits to existing quality improvement programs, the internal benchmarking and prioritization of other projects can be improved when Six Sigma metrics are used (Tsai & Wu, Page 280). This can be...

Other Papers Like Business Outsourcing

Review The Pros And Cons Of Outsourcing

3274 words - 14 pages direction of the firm. First and foremost, it is essential to define the key terms relevant to the essay. According to Stone (2005,60), outsourcing is an organization contracting out work or other activity that initially had been undertaken by internal suppliers, to perform by external suppliers or vendors. Belcourt (2006) also points out that the major effect of outsourcing to a business is the flow of resources in only one direction. Outsourcing

Outsourcing As A Supply-Chain Strategy Essay

540 words - 3 pages business to optimize their profits, through the use of supply-chain management strategies. On page 461 at the conclusion of the Outsourcing Offshore at Darden Video Case Study; in part 3 or Managing Operations Chapter 11, 4 Discussion Questions are posed. 1. What are some outsourcing opportunities in a restaurant? A variety of opportunities to outsource exist in a corporation of this size; human resource divisions are often times given to

Assignment 4 Outsourcing

277 words - 2 pages When it comes to outsourcing, there are often many advantages as well as disadvantages.  A few key points that I researched about both sides when it comes to outsourcing: Advantages of Outsourcing Outsourcing allows management to defer the details to a specialized company. Removing the details allows management to focus on the larger issues within the organization. Typically, the specialized company that handles the outsourced work boasts

1. Perform A Quantitative Insourcing/Outsourcing Analysis Using The Data Provided. What Qualitative Issues Might Affect Your Final Decision? Identify Any Costs Or Issues That Are Not Part Of Your...

4548 words - 19 pages "buying-in" to the piston business only to coercively raise prices. Several experienced engineers voiced the opinion that they could not imagine FlexCon outsourcing a component that was responsible for making FlexCon the company it is today. Several newer members of the engineering group suggested they should wait until the outsourcing cost analysis was complete before rendering final judgment. Management has created a cross-functional team

It To China

2560 words - 11 pages BPO offshoring are early manifestations of a larger trend that, in the long run, means that more functions can and will be located outside the countries where end-customers reside” (p. 5). “China has long been the world’s factory for manufacturing, while demand for information technology outsourcing (ITO) and business process outsourcing (BPO) has increased in recent years, as more companies consider China a viable outsourcing destination

Out Sourcing Your Privacy

1769 words - 8 pages | Outsourcing your Privacy | | | 4/20/2014 | Business Law Final | | Perhaps BPO is more of a threat than the NSA, when it comes to Privacy! | Outsourcing your Privacy Business Law Final Webster’s dictionary defines privacy as freedom from unauthorized intrusion. The meaning of what privacy is to an extent is driven by the society and its moral norms. Reasonable expectations of privacy in public places must change as our social

Bharti Airtel

1413 words - 6 pages Hai |1 Case 5 – Strategic Outsourcing at Bharti Airtel Limited 1. Do you think Bharti should enter the outsourcing agreements outlined by Gupta? What do you see as advantages and disadvantages of such agreements? In my opinion, Bharti should go ahead with its outsourcing agreements outline by Gupta. There are advantages and disadvantages of delegating its telecommunications and IT networks to vendors. First of all, Indian market for

Offshore Accounting

2684 words - 11 pages OFFSHORE ACCOUNTING - PROSPECT FOR BANGLADESH Introduction Global compaGlobalisation, stakeholder pressures, firm re-organisation, and changes in the political and regulatory environment present challenges and opportunities to firm finance and accounting functions to improve their value-add contributions to the business. One such opportunity is the offshore outsourcing of finance and accounting services. The business process outsourcing


1015 words - 5 pages I. Summary In the year between 1999 and 2001, Dick Brown was hired as the CEO and chairman of EDS (Electronic Data Services) Corporation which was one of the largest players in IT outsourcing to turn around EDS from down profits, flat revenues, indecisiveness, poor accountability, and organizational structure that did not fit its environment. Brown places a strong focus on the customer to provide them meaningful derive value. In order to

International Cotton Trade- The Travels Of A T-Shirt In The Global Economy

3386 words - 14 pages mentioned, I felt I was reading about very obvious reasons such as “the most common quoted reason for outsourcing activities is cost savings.” It then went on to describe how an outsourcing deal is done illustrating the use of everything from establishing contracts and RFP’s (request for proposals) to negotiation and contracts. This was not a beneficial part of the article in my opinion. It touched on basic concepts that aren’t in realm of business and

Thinking Ethically - Offshoring

832 words - 4 pages cost the brand much scrutiny. Nike forgot something; the majority of it’s consumers purchasing their products have ethical values. Once the public was made aware of the “sweatshop” type conditions in which their product was being produced, Nike’s bottom line was negatively affected. As a result, top-level business decisions had to be reevaluated, particularly outsourcing. Employment labor laws globally are quite different than in the U.S

Related Essays

Outsourcing Essay

566 words - 3 pages outsourcing Michael Hiltzik has a fantastic column on Boeing’s outsourcing disasters in the LA Times; it’s well worth reading the whole thing, complete with a link to a prescient 2001 paper by Boeing technical fellow LJ Hart-Smith. Hiltzik’s point, which is undeniable, is that Boeing’s outsourcing mania has cost it billions. It’s not a new idea (Reuters ran this special report in January), but it’s rarely been this well expressed: Boeing’s

Outsourcing It Essay

1003 words - 5 pages Outsourcing Yet Another Service: IT Ryan S. Pavlak BRIT (R)(MR) Independence University Outsourcing Yet Another Service: IT In the world today saving the ever so precious dollar bill is the most important thing to almost every business. The outsourcing if information technology services is just another way for a company to potentially save money. Information technology services is not the first service to be outsourced and it is surely

Outsourcing Jobs Essay

2350 words - 10 pages about improving their bottom line for their stockholders. So, what is outsourcing and offshore outsourcing? By definition, “outsourcing (or contracting out) is often defined as the delegation of non-core operations or jobs from internal production within a business to an external entity (such as a subcontractor) that specialized in that operation. Outsourcing is a business decision that is often made to lower costs or focus on competencies

Insoucring/Outsourcing Case Essay

4548 words - 19 pages "buying-in" to the piston business only to coercively raise prices. Several experienced engineers voiced the opinion that they could not imagine FlexCon outsourcing a component that was responsible for making FlexCon the company it is today. Several newer members of the engineering group suggested they should wait until the outsourcing cost analysis was complete before rendering final judgment. Management has created a cross-functional team