Capabilites Essay

5342 words - 22 pages

HBR SPOTLIGHT

Assets like leadership, talent, and speed are what produce superior market value. A capabilities audit can show you how you measure up-and how to build on your intangible strengths.

Capitalizing on Capabilities
by Dave Ulrich and Norm Smallwood
they admire, people quickly point to organizations like General Electric, Starbucks, Nordstrom, or Microsoft. Ask how many layers of management these companies have, though, or how they set strategy, and you'll discover that few know or care. What people respect about the companies is not how they are structured or their specific approaches to management, but their capabilities an ability to innovate, for example, or to respond ...view middle of the document...

In this article, we look at organizational capabilities and how leaders can evaluate them and build the ones needed 119

HBR SPOTLIGHT I ntang Ible Assets

to create intangible value. Through case examples, we explain how to do a capabilities audit, which provides a high-level picture of an organization's strengths and areas for improvement. We've conducted and observed dozens of such analyses, and we've found the audit a powerful way to evaluate intangible assets and render them concrete and measurable.

Organizational Capabilities Explained
while people often use the words "ability," "competence," and "capability" interchangeably, we make some distinctions. In technical areas, we refer to an individual's functional competence or to an organization's core competencies; on social issues, we refer to an individual's leadership ability or to an organization's capabilities. With these differences in mind, let's compare individual and organizational levels of analysis as well as technical and social skill sets:
Technical

These might include such capabilities as innovation and speed. Organizational capabilities emerge when a company delivers on the combined competencies and abilities of its individuals. An employee may be technically literate or demonstrate leadership skill, but the company as a whole may or may not embody the same strengths. {If it does, employees who excel in these areas will likely be engaged; if not, they may be frustrated.) Additionally, organizational capabilities enable a company to turn its technical know-how into results. A core competence in marketing, for example, won't add value if the organization isn't able to spark change.

There is no magic list of capabilities appropriate to every organization. However, we've identified ii -listed belowthat well-managed companies tend to have. (Such companies typically excel in as many as three of these areas while maintaining industry parity in the others.) When an organization falls below Shared Mind-Set and Coherent the norm in any of the li capabilities, Brand \dent\ty: We are good at ensuring Organizational Individual dysfunction and competitive disadvan- that employees and customers have posi1 3 tage will likely ensue. tive and consistent images of and experiAn individual's An organization's Talent: We are good at attracting, mo- ences with our organization. To gauge functional core competencies competence tivating, and retaining competent and shared mind-set, ask each member of 2 4 committed people. Competent employ- your team to answer the following quesAn individual's An organization's ees have the skills for today's and to- tion: What are the top three things we leadership ability capabilities morrow's business requirements; com- want to be known for in the future by In the table above, the individual- mitted employees deploy those skills our best customers? Measure the degree technical cell (l) represents a person's regularly and predictably. Competence of...

Other Papers Like Capabilites

Finance Essay

665 words - 3 pages Financial statements are the most common tool used for making business decisions. They consist of the balance sheet, income statement and statement of cash flows. The analysis tools used affect all aspects of a company not just a few. A systematic review of the resources a company used to achieve its mission is cost control. Cash flow should be kept at necessary levels for operations is one of the major benefits of cost control. It is a very

Analysis Of Operation Blue Star And Its Effects On The Gandhi Dynasty

934 words - 4 pages The period of time including and following Operation Blue star is considered a dark time in India and black spot in Indian history. It is a time Indian would rather forget, yet still to this day debate about. Was Indihar Gandhi correct in instating operation Blue Star, inflicting damage to the Golden temple, and being responsible for the killing of anywhere from 492 (official reports) to 1500 (estimates run as high as) civilians, which lead to an

Regretful Decisions

930 words - 4 pages Regretful Decisions There are many individuals in a child’s life that helps mold them into a well-rounded adult. In most cases, this guidance comes from the child’s parents or other older, but in Sonny’s case, this guidance was expected from his older brother. In the short narrative, Sonny’s Blues, Sonny’s life was adversely affected by the decisions that his older brother made. The decisions that his brother made include leaving Sonny to stay

Jail Responsibilities

589 words - 3 pages Jail Responsibilities Monique Priorello September 23, 2012 One of the main responsibilities of a jail is to give the officers the correct “Police Correspondence” courses. This is because these courses give the officers the effective basic training that they need to do things such as; Writing of Memoranda, Police Reports, and Civilian Letters. What needs to be done first is make sure that there are NO errors. This means in

Mgt330

638 words - 3 pages Starbucks Nefertiti Wright Sangita Patel October 15, 2012 STARBUCKS 2 STARBUCKS - 1 - [no notes on this page]I. Job description a. Baristas II. Job specifications a. Duties III. Form of departmentalization STARBUCKS 3 Starbucks Starbucks have been named in the 100 best companies to work for. Starbucks has many job opportunities for people, which require the right job specifications. The employees create uplifting experience

Fight Club

917 words - 4 pages Fight Club is a story of the narrator’s struggle to gain control over his life. He is in search for an identity in the form of manhood. His masculinity is so repressed because of the absence of a father figure in his life. Because of this he creates Tyler, his alternate personality. Tyler is nothing like anyone the narrator has met, he is self assured and completely free. The narrators alternate personality Tyler Durden is the ultimate alpha-male

The Powers Of The Health And Safety Representative

254 words - 2 pages The Powers of the Health and Safety Representative A health and safety representative has the power to: Identify Workplace Hazards The health and safety representative has the power to identify workplace hazards. This power is usually exercised by conducting workplace inspections. Obtain Information from the Employer The health and safety representative is entitled to the same information available to a joint committee member. Under the Act

Lesson Plan

6476 words - 26 pages QWERTYUIOP by Vivien Alcock Table of Contents Introduction About Short Stories The Writer Synopsis Elements Activities Beyond The Text Assessment Answer Key Glossary Panel of Writers [pic] SHORT STORY Welcome to the World of Literature and to Short Stories! We hope you will enjoy working with this guidebook, which has been specially designed to help you prepare your students enjoy the Literature

Management

1227 words - 5 pages Coca-Cola Global Business and Marketing Strategy Introduction As domestic markets mature, it is becoming more and more fashionable for organisations to seek growth through opportunities in foreign countries. Faster communication, new technologies and improved transport links are making international markets more accessible and businesses pursuing a global position can experience an upsurge in brand awareness and cost effectiveness. Global

Facing Poverty With A Rich Girl's Habit

783 words - 4 pages Facing poverty with a rich girl’s habit Adele Strader Professor Chryst English Composition October 22, 2012 Facing poverty with a rich girl’s habit was written by Suki Kim and published in the New York Times on November 21, 2004. The most important point that Suki want to make was that (1) what we have in life can be taken away in an instant (2) do not go bankrupt in South Korea (3) that a person must adapt and endure

3-4-50 Paper

572 words - 3 pages -4-50 paperLack of exercise is a key contributor to disease and death among many people in the United States, regardless of age. It is a well-known fact that exercise results in a healthier lifestyle. Along with tobacco use and poor nutrition, lack of exercise is one of the main issues that people have which leads to high blood pressure, obesity, and other serious health problems. According to a study by UCSD School of Medicine and SDSU

Related Essays

Verizon Case Essay

1039 words - 5 pages , general customer service functions a click away, and more specific functions from TV channels themselves (buying more channels with one click of the remote), all came out of the managements ability to look at the changes in the business and execute innovative ideas in an alarming fashion. Furthering wireless capabilites, Verizon adapted once again and began to look at 4G LTE spectrum innovations. Although the 3G launch was very slow and there were

Reflections Essay

1441 words - 6 pages six weeks at Walden have proven to be very rewarding and not nearly as difficult as I first thought it would be. The online format allows me the flexibility to study and complete my assignments at work if I’m working an overnight shift. I am a very confident secure Walden student that has gained a lot of insight into my learning habits and capabilites. Walden has provided me with a challenging but rewarding first course that has helped me

Nhat Essay

5339 words - 22 pages strategy becomes a chancy proposition indeed Identifying Company Strengths and resoure Capabilites A strength is something a company is good at doing or a characteristic that gives it enhanced competitiveness. A strength can take any of several forms: A skill or important expertise – low cost manufacturing know how technological know how, a proven track record in defect free manufacture, expertise in providing consistently good customer

Lafarge S.A Essay

2924 words - 12 pages NAME: IHEKANANDU KINGSLEY N. COURSE: MGMT 292 / F12 N01 TITLE: INDIVIDUAL CASE STUDY (LAFARGE S.A.) SUBMITTED: October 5, 2012 TABLE OF CONTENTS 2. INTRODUCTION 3 3. DESCRIPTION OF CASE 4 4. VALUES 4 4.1. Types of values 4 5. TEAMWORK 7 6. MOTIVATION 8 7. CREATIVITY 9 7.1. Components of creativity 9 8. CONCLUSION 12 9. BIBLIOGRAPHY 13 INTRODUCTION This report aims to provide an in-depth analysis of initiatives pursued by Lafarge as