This website uses cookies to ensure you have the best experience. Learn more

Case Study

597 words - 3 pages

Case Study
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad
Engstrom Auto Mirror Plant, in Richmond, Indiana, a privately owned company that has been in existence since 1948. Engstrom was largely successful until the late 1990’s at which time the plant struggled to make a profit. During this period the plant was updating its production lines by adding new technology. This change did not go smoothly which caused delays in production resulting in a loss of customers. The plant manager did not have the knowledge of the new technology to find solutions to the decreased production and could not communicated effectively with the worker’s union. This lead to his eventual resignation in 1998. At this time Ron Bent was hired.
Bent determined that the average productivity at 40% of expectation. Bent believed in the power of worker incentive programs and felt that the best option would be a company-wide program. Bent ...view middle of the document...

The inception of the Scanlon brought a decrease in tension and conflict with in the plant as well as growth, higher profits, and sustained quality standards. Employee’s suggestions increased and were implemented even though few if any of these suggestions increase productivity. Overall employee job satisfaction was improved.
The employee’s enthusiasm for the plan eventually diminished over time and their dissatisfaction with the Scanlon Plan grew. Suggestion rates dropped, there was a distrust with the bonus calculations and suspicion when the base ration was changed. Employees felt that supervisors did not work as hard as they did and therefore should not receive the same bonus. Bent addressed the possible need for layoffs as well as causes for the declines in productivity. Bent knew that most Scanlon plans need a “shot in the arm” but before he could determine the best way to provide this shot an economic turndown began in 2005. The economic turndown further stressed the plant decreasing morale and sales figures. Productivity began to decrease as well as the employee bonuses. In 2006, layoffs occurred and employee’s confidence in the Scanlon plan diminished. By 2007 there were again productivity decrease, quality concerns, employee dissatisfaction and suspected employee theft.
Outline of Case Study Analysis
1) Was there an effective Organizational Behavior System at Engstrom 1990?
2) What model of Organizational Behavior was present at Engstrom and did this change over time?
3) What were the communication processes at Engstrom and were these effective? Did the communication process change over time with the inception of the Scanlon plan
4) How did the Organizational Behavior System changes over time?
5) What led to the failure of the Scanlon plan to sustain high productivity and improved employee satisfaction?

Hess, L. (1976). Scanlon Plan & Productivity. Vital Speeches Of The Day, 43(5), 141
Newstrom, J. (2015). Organization Behavior: Human Behavior at Work. (14th Ed.) pg 28-77

Other Papers Like Case Study

Case Study

311 words - 2 pages Acknowledgement Executive Summery Analytical Data Presentation of the case study-Module 09 1. Identify stakeholder expectations of the panther company Ltd. On a scale give rating for each expectation. Shareholders * Better Share Price * Stable Profitability * Sustainable growth * Security for investment * Higher return on time Employees * Better Remuneration package * Job Security * Proper working

Case Study

3054 words - 13 pages Executive Summary This report considers a case study which introduces and provides examples of faux change and superfluous change. Within this discussion, these areas of change context are considered and evaluated with regard to how they may be identified and resisted. The report also defines and evaluates organisational change and the frameworks within which it may be undertaken. The impact of change is discussed and is followed by an analysis

Case Study

409 words - 2 pages there will be no arguing or fighting * Have each person write out there goals in life and struggles 2. Find a common ground * Write out the struggles that the couple has * What does the future look like for each person 3. What does a biblical marriage look like * Are the parents married and are they believers * Find and study scripture that pertains to marriage 4. Who is responsible in the marriage -What does God

Case Study - 345 words

345 words - 2 pages Courtney Haines MGMT 341 December 9, 2015 Case Study 12.1 Rambo Goes Violent Violence in the workplace can happen in any type of work environment with any type of employees. Some violence indicators an employee might display violent or destructive due to different levels of stress that are having. They can show signs of stress by any changes in a person’s behavior patterns, and increase in destructive behavior at the workplace, outburst and

Case Study - 637 words

637 words - 3 pages Unit 1 Case Study F.C. is a 54-year-old man with a history of chronic heavy alcohol use. He has frequent bouts of gastrointestinal bleeding for which he has been hospitalized on six separate occasions over the years. He continues to drink and exhibits most of the common manifestations of alcoholic cirrhosis. He was recently hit by a car and was hospitalized for a broken leg. He appeared to be under the influence of alcohol at the time of the

Case Study - 1189 words

1189 words - 5 pages Case study analysis CASE METHOD EXERCISE: ABERCROMBIE & FITCH (by Meg Connolly, in Marketing Ethics: Cases and Readings (2006), edited by Patrick E. Murphy and Gene R. Laczniak) Abercrombie & Fitch (A&F) of today differs dramatically from the original waterfront shop in New York that carried high-quality clothing suitable for camping, fishing and hunting. The A&F of 2002 can be found in virtually any major mall in America, and its

Case Study - 915 words

915 words - 4 pages Case Study 2—Internal Control Due by Sunday of Week 5, 11:59 p.m., mountain time LJB Company, a local distributor, has asked your accounting firm to evaluate their system of internal controls because they are planning to go public in the future. The president wants to be aware of any new regulations required of his company if they go public, so he met with a colleague of yours at a local restaurant. The president of the company explained the

Case Study - 2154 words

2154 words - 9 pages Case Study Introduction The Smith Family (TSF) is a national charity which supports disadvantaged children and families in Australia. It devotes to creating a better future for disadvantaged young Australians through providing education opportunity for them (TSF 2012). This case study aims to assess TSF’s strategic position using SWOT analysis. The analysis reveals that TSF holds strengths of comprehensive sources of funding and being able to

Case Study - 644 words

644 words - 3 pages Kade Konkle January 24, 2016 Case Study 1: In-N-Out Burger In-N-Out provides exceptional value to its customers. Their philosophy is “Give customers the freshest, highest quality foods you can buy and provide them with friendly service in sparkling clean environment. They use fresh and never frozen patties, and ingredients. In-N-Out has an array of lifetime customers claiming that it is the best burger they have ever eaten. In-N-Out has a very

Case Study - 991 words

991 words - 4 pages CASE STUDY – CLAYTON’S PAINTS Three years ago a new, North American CEO was appointed at Clayton’s Paints. He promptly set about changing the way the longstanding Australian company produced paint, his aim being to make Clayton’s Paints more responsive to the needs of its customers and to gain a competitive edge over its rivals in terms of both price and quality. The new CEO decided that Clayton’s Paints needed to establish what he called

Case Study - 1425 words

1425 words - 6 pages Case Study Ron Harris Professor Michael Brizek Meetings and Events Management 03/06/2015 Case: You are the event leader for a statewide exposition being held in the capital of your state. This will be a 3-day event in the middle of summer and will have indoor and outdoor venues focusing on the strong industries of your state. Your contract requires you to completely create and implement the entire event with 2 years' notice. The event

Related Essays

Case Study 820 Words

820 words - 4 pages Case Study Paper Liberty University Online A case study is a valuable tool that is often used in research. The use of a case study helps the researcher to investigate certain aspects of experiments or studies in which they are working on, which allows them to report on and to provide information that can be valuable to their research. A case study enables researchers to gain information. There are various methods that researchers use when

Case Study 286 Words

286 words - 2 pages Nonstop Yacht Case Study Executive Summary This analysis was undertaken in an attempt to evaluate NonStop Yacht’s strategic direction in the Mega-Yacht industry due to the firm’s consistent inability to meet financial expectations.   This case focused its efforts on answering.   This poor financial performance has led the firm’s management to question whether or not a strategic alliance might be a beneficial alternative to their current

Case Study 783 Words

783 words - 4 pages yRunning head: Case Study MGMT 221 – Act 1.7 – Assignment: Case Study – J. Burger 0803155 Jacobus J Burger Embry-Riddle Aeronautical University Daytona Beach, Florida Department of Distance Learning Instructor: Amro Saud August 22, 2014 MGMT 221 – Act 1.7 – Assignment: Case Study – J. Burger 0803155 Case Study Questions: 1) a. eCourier : This company uses data processing and analyses software to

Case Study 1088 Words

1088 words - 5 pages CASE STUDY – LETTER FROM PRISON ETHICS 1. In an interview with the New Zealand Herald, Stephen Richards commented “World Com bankrupt, Enron bankrupt, Adelphia bankrupt. Computer Associates is a radically different environment to those.” Do you agree/disagree with Richards’ comment? Why/Why not? Discuss the ethical implications of the fraud committed at Computer Associates. In your response you should refer to Part A of the Code of Ethics