Ciscos Systems Uses its culture for competetive Advantage
The observable artifacts, spoused values and assumptions associated with Cisco. Explain
Ciscos observable artifact in the reading is that in order to explain how the organization web dreamed up by CEO John Chambers it would take them fifteen minutes and a white board to fully explain. However Manny Rivelo says that in three words it is “speed, skill, and flexibility". Throughout the reading he talks about the development it took for the company to go under after they had a loss of 2.2 ...view middle of the document...
For example my dad runs a soccer shop which started out from our basement. He sold stuff from home to people in the local soccer leagues and was recognized as the man to go to for any soccer apparel. After about ten years he finally decided it was time to open up a shop so he started out with a small local business. This was helping our business grow but only to a certain extent because people were coming in and seeing our products but the store was really small that they would only be in there for a little bit then they saw their way out. This was showing people who didn’t know about us that we existed. However the space was not big enough. Then my dad decided that he had to relocate six months after he had already leased one place. This decision however paid off because now he has a bigger shop and more people come since it’s on a main street and they stay longer inside because it’s warm and welcoming to them. They have enough space to walk around and chair to sit at and try new shoes. Even though Cisco made a huge change to cross-functional teams they were very patient and the change paid off just like in my dad’s shop. Just like Cisco at my dad’s shop we know the costumer come first and must be satisfied. However Cisco has the advantage of having money available to go shopping to better their partnerships and improve their products for their customers.