This website uses cookies to ensure you have the best experience. Learn more

Conflict After Merger Essay

2289 words - 10 pages

Both HDB and NEA posses varied working styles. Thus, they were unable to see eye to eye on certain ways and methods to deal with situations. This then resulted in conflicts between them, souring the relationship between the two parties. The conflict process as shown in the diagram below aims to map out the episodes of the conflict.

Incompatible Goals

Both NEA and HDB had incompatible goals. Although both dealt with hawkers, they dealt with different aspects. The HDB Hawkers Department dealt only with administrative matters of HDB hawker centres while NEA Hawkers Department formulates and implements policies on hawkers for the promotion and maintenance of food hygiene practices among ...view middle of the document...

The new employees would have to be understanding and attend these seminars. This would then result in greater tolerance, leading to shorter meetings.


Differentiation also resulted in conflict. Formed in 1960s, HDB would have many older and more experience employees. On the other hand, NEA, formed in 2002, has much younger employees amongst its ranks. The conflict is a consequence of this generation gap. The younger staff at NEA tends to be more dynamic whereas the older staff often followed the traditional methods of doing things. Both groups of people endorse “different needs, different expectations, and somewhat different values” (MVG 393).

Mr Joseph Toh, a manager, has various older subordinates from HDB Hawkers Department working under him. He cites that being from a younger generation, he prefers completing tasks by using the fastest and easiest method. However, his subordinates tend to employ traditional methods, following closely to the book. This process is time consuming often causing delays. He feels that this decreases overall inefficiency of the department. On the other hand, his older subordinates view his style as shabby and not detailed as it is done in too short a span of time. The younger NEA staff therefore work shorter hours while the older HDB Hawkers Department staff clock in many hours of overtime. This results in clashing of work schedules. This generation gap conflict stems from communication problem and can escalate to socio-emotional conflict as each party sees the other as the problem.

To resolve this, the employees would have to utilize the compromising conflict management style. This requires moderate assertiveness and moderate cooperativeness resulting in a win-win situation. This strategy will serve most effective as both stand to gain and their interest can be protected to a certain extent. Workshops teaching efficient working techniques and communication skills can play a part in bridging this divide. Graduating from these courses will equip both parties with the same skills. There will then be fewer differences in working styles. Overseas trips or field trips can also serve as a tool for both parties to connect and reduce differentiation.

Scarce Resources

Scarce resources, though minimal, did add fuel to the conflict. After the merger, there were many logistical problems. Missing documents, lack of computers and so on increased competition amongst employees. Many needed these resources in order to complete tasks given to them. Ms Wun Heow Meng mentioned that there was competition for the few computers available and spats between staff as work could not be completed in time. Personal goals could not be fulfilled.

Increasing resources will be the solution for this problem. However, this solution might take sometime to be carried out due to costs. The benefit of increasing resources has to surpass the cost of doing so.


Though conflict here tagged with a...

Other Papers Like Conflict After Merger

Financial Reporting And Analysis

5988 words - 24 pages (periodicity) (5) (5) (5) (5) (5) Briefly evaluate the following two accounting models (ie, main features, strengths and weaknesses): ♦ historic cost ♦ replacement cost accounting (8) (8) 3 With reference to Accounting Standards, illustrate how they can: (i) reinforce the Companies Act (ii) conflict with the Companies Act Your answer should identify at least three standards and should include at least one conflict and one reinforcement

Analysis Of Cultural Denotation And Humanity In Ang Lee’S Films

2708 words - 11 pages analysis the formation of his Chinese and Western characteristics. Secondly, through multiple films, the article would analysis of the impact of the East-West cultural collision and merger. Furthermore, a comprehensive interpretation of Ang’s unique film elements and the traits would be expounded. Abstract Ang Lee, Taiwan filmmaker, however, doesn’t have the same characteristics with other Taiwan film makers. He is like a movie

Communication Audit

4023 words - 17 pages transparent communication practices should be a motivational incentive to the employee at any point of time. Fig.4.3 Recommendations for Facilitating Expansion Process 5.CONCLUSION: After conducting interviews with employees of the audited firm we found that the current communication environment is informal but strong. The interviewees conveyed that there is an open communication structure with easily approachable bosses. However there are two main


4148 words - 17 pages Chapter 1: THE DYNAMIC ENVIRONMENT OF HRM LEARNING OUTCOMES After reading this chapter, students should be able to: • Discuss how cultural environments affect human resource management (HRM) practices. • Describe how technology is changing HRM • Identify significant changes that have occurred in workforce composition • Describe the HRM implications of a labor shortage • Describe how changing skill requirements affect HRM

Business Study

6660 words - 27 pages , Kimberly-Clark’s principal competitors, such as Johnson & Johnson and Procter & Gamble, had been operating for many years and had by far the leading market share. There were also a lot of entrepreneurial companies making similar products, often for one or just a few markets. Kimberly-Clark had ambitions to build a much bigger organization with far greater business success, which it did over time by completing more than 30 merger and acquisition

Lafarge S.A

2924 words - 12 pages fellowship towards others. After transfers and early retirements, Lafarge helped to find employment solutions for the remaining 121 laid-off workers and ultimately created 266 new jobs through 111 micro-enterprises (Laszlo & Myers, 2012). By securing the future of their former members of staff in a move which i find extra-ordinary and heartwarming, Lafarge has exhibited a high-level of companionship. Most firms pay just gratuities or other


665 words - 3 pages Financial statements are the most common tool used for making business decisions. They consist of the balance sheet, income statement and statement of cash flows. The analysis tools used affect all aspects of a company not just a few. A systematic review of the resources a company used to achieve its mission is cost control. Cash flow should be kept at necessary levels for operations is one of the major benefits of cost control. It is a very

Analysis Of Operation Blue Star And Its Effects On The Gandhi Dynasty

934 words - 4 pages , where met with severe opposition taken in the wrong light mixed with major misunderstanding, resulting in Hindus acting violently out against the Sikhs during these rallies and riots, but the real violence did not come till after Indihar Gandhi’s assassination. Sikhs being outnumbered by the Hindus not only put out the riots of the Sikhs but started their own in the abuse and murder of the Sikhs, in a brutal and disturbing fashion. Sikhs were in

Regretful Decisions

930 words - 4 pages accepting his music; this started to push Sonny away. When Sonny’s brother decided to leave him with his fiancée, Isabel, and her family to join the military, Sonny pushed away even further. At this point in his life, Sonny had Isabel and her family to depend on but he still felt alone. It seemed as if the only thing that Sonny could trust was his music. After arriving home from school, the first and only thing that Sonny would do is engage in

Jail Responsibilities

589 words - 3 pages are a chronological account of an incident that took place at a given time. Writing police reports are extremely important because they serve as records for police administrators in planning, directing and organizing the units duties. It can also be used as legal documents in the prosecution of criminals in the courthouse. There are also Beat Inspection Reports and After Patrol Repots that must be filed. A Beat Inspection Report is submitted daily


638 words - 3 pages Starbucks Nefertiti Wright Sangita Patel October 15, 2012 STARBUCKS 2 STARBUCKS - 1 - [no notes on this page]I. Job description a. Baristas II. Job specifications a. Duties III. Form of departmentalization STARBUCKS 3 Starbucks Starbucks have been named in the 100 best companies to work for. Starbucks has many job opportunities for people, which require the right job specifications. The employees create uplifting experience

Related Essays

Chapter 29 Mergers And Acquisitions Essay

5911 words - 24 pages offer. b. proxy contest. c. merger. d. leveraged buyout. e. consolidation. Difficulty level: Easy SYNERGY e 10. The positive incremental net gain associated with the combination of two firms through a merger or acquisition is called: a. the agency conflict. b. goodwill. c. the merger cost. d. the consolidation effect. e. synergy. Difficulty level: Easy SUPERMAJORITY AMENDMENT a 11. A change in the corporate charter making it more difficult for the

Communication Style Essay

1231 words - 5 pages impact patient care. A Personal Perspective: The clinic has six RNs and one aide, two teams came together due to a department merger. Moral was low, control was lost and as a result, an "us versus them" mentality became evident from the onset. Everyone was in passive aggressive mode on a daily basis. Everyone had strong personalities. The tension was palpable. The team was split in half and with no team spirit and no team efforts the problem has

International Business Essay

1754 words - 8 pages acquirer hastaken a dip soon after the deal is announced. The cash buyout also   makes sure that its shareholders do not give up any merger gains to theacquired companies shareholders.The more sensitive the acquired companies compensation is tochanges in acquirer’s stock, the less favorable the response from themarket. There are many tools and frameworks that one can use toarrive at the SVAR (Shareholder value at risk) and then make adecision

Blobalization Bebefits Careers Essay

2579 words - 11 pages to maintain their own survival, they seek global cooperation. People want to get more resource to get more profit from other country and they change their resource. Economic globalization is one of the important characteristics of the contemporary world economy, also is the important tendency of world economic development. Already started the process of economic globalization, especially after 1980 s, especially since 90 s, the world economic