Business Communications and Critical Thinking – BCOM 275
March 10, 2014
Communication is the exchange of information either in verbal or written messages. These messages are sent by someone and received by someone else. In order for any communication to take place, the sender and receiver must be part of the equation.
Demonstrative communication involves facial expressions, body language and the tone of voice that someone uses as a form of sending and ...view middle of the document...
A grin could be either positive or negative, depending on the person receiving the grin and who they perceive it.
Body language is a powerful method of communication, without using any words. An important body language movement would be eye contact. Maintaining eye contact with the person you are communicating with gives others the knowledge that you are confident and know what you are talking about. If someone doesn’t maintain eye contact, it can give the other person/s doubts about how honest or knowledgeable they really are.
When communicating, your tone of voice is also important. Maintaining a constant, consistent tone of voice will allow listeners to follow along easier, and provide you with the confidence to go along with it. Making sure that your tone is not confrontational, yelling, talking too fast or stumbling over your words is important as well.
Demonstrative communication takes many forms, including facial expressions, body language and tone of voice. Making sure that you are relaying your message well includes making sure that you are properly prepared and use the proper demonstrative communication techniques.
Cheesebro, T., O’Connor, L., & Rios, F. (2010). Communicating in the Workplace