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Effective Communication Essay

774 words - 4 pages

Effective Communication
HCS/325

Effective Communication
Most of the organizations, including health care industry, require their employees to connect with their coworkers and employees within and outside their organization. According to "Effective Communication In Hospitals" (2013), “Good medical care depends upon effective communication between patients and providers; ineffective communication can lead to improper diagnosis and delayed or improper medical treatment” (para. 1). Even though it is critical to share any kind of sensitive knowledge for the success of any organization, it is always difficult for the employees to not share knowledge with their coworkers, consultants, ...view middle of the document...

This information suggests that there are different vice presidents for different categories such as marketing, public relations, finance, patient services, and human resources in functional structures of the health care industry. Having different officers such as different vice presidents for different categories makes it easier for the organization employees to share knowledge and involve employees in formulating solutions to problems.
There are many effective techniques and its advantages of using functional structures. “The major advantages include efficient use of resources within and between functional area; consistent and appropriate task assignments based on expertise and training within each functional area; high-quality technical problem-solving; in-depth training and skill development within functions; clear career paths within functions” (Lombardi, Schermerhorn, & Kramer, 2007, "Functional Structures"). Making functions a focal point may generate problems in the organization, which may make ineffective techniques in communication. The problems include functional chimneys, reliance on upper management, and confusion and responsibility shifting; functional chimneys happen when individuals or group in functional structure develop points that is bias and he or she is unwilling to cooperate, he or she may not focus on a broader scale; individuals only communicate within their own chain of command and do not expand to other function groups; in reliance on upper management, problems are passed on to higher levels than dealing them directly at the same level, which may slow the process of decision making and may result as a loss in advantages of competitions; in confusion and responsibility-shifting, focusing strongly on groups can cause confusion in legal and business changes that...

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