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Effective Communication In The Workplace Essay

436 words - 2 pages

The Basics of Communicating Effectively in the Workplace
Strayer University
Professor Nichole Harris
May 7, 2014

The Basics of Communicating Effectively in the Workplace
According to the Global Post, the keys to effective communication in the workplace are completeness, conciseness, consideration, concreteness, clarity, courteous, and correctness (commonly referred to as the seven C’s). The first being the most important - it is essential to be complete in your thought process when communicating. “A complete message answers six questions: who, what, when, where, why and how” (Nordmeyer, 2014).
Effective communication is necessary in all phases of life from ...view middle of the document...

The meetings that are held that lead up to these events involve planning, assigning, and executing. When the manager has his meetings to discuss any of these events, he practices the seven C’s of effective communication asking the questions of completeness – who, what, when, where, why and how. Who is assigned the various tasks for these events such as when will the event be held, where will the events be held, why have these events (certainly it’s not just for having a good time – it is to continue to do business with these clients and the hope of acquiring new business), how will we accomplish each event, and what is the budget for each event. Though emails are disseminated following the many meetings throughout the year that lead up to these events, it is a best practice to meet face-to-face so that all parties are on the same page, deadlines are being met and everything is proceeding as planned and if there are any issues, they can be resolved early on.
In going back to paragraph three, I perceive these meetings to be effective communication because the manager spearheading these meetings can make eye contact with the teammates involved and he sets the tone for what he is hoping to accomplish. In addition the manager is able to communicate the who, what, where, when, why and how of what is to happen as well as clear and concise in his expectations of everyone.

Kelly, McGowen, Williams. (2014). Introduction to Business. Business Communication: Creating and Delivering Messages that Matter, 126
Nordmeyer, B. (2014). The Global Post. Keys to Building Effective Communication in the Workplace.

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