Functional Area Interrelationships Essay

2063 words - 9 pages

Functional Area Interrelationships
La ventaja competitiva de una empresa se pudiera lograr cuando la estructura seleccionada de dicho comercio es congruente con la estrategia que fue formulada. Kudler Fine Foods continúa el crecimiento basado en la visión original de la señora Kudler de crear un negocio donde se consiga todo para confeccionar una cena Gourmet en una sola parada. Por otro lado, el ser exigente con el personal escogido y tener el control directo sobre el reclutamiento, los pedidos y un servicio al cliente de primera, ha construido de la empresa una entidad de sorprendente expansión. En el siguiente ensayo el Grupo A, analiza varios aspectos de la empresa Kudler Fine Foods. ...view middle of the document...

Además, la empresa se da cuenta de la importancia que juega el Internet para el crecimiento de la compañía y creará un sitio Web que les permitirá ofrecer sus servicios en todo el mundo. A través de la expansión de Kudler Fine Foods continúa con los planes de continuar centrándose en la alta sociedad para mantener su perfil de clientes de alto nivel.
Kudler Fine Foods tiene una estructura organizacional descentralizada, lo que significa que las tiendas tienen la autonomía para tomar decisiones por sí mismas para que tener la capacidad de mantener las operaciones de la tienda de manera efectiva, al igual que maximizar las oportunidades diarias. A pesar de que estructura de la empresa es descentralizada, esto no significa que la propietaria no tiene nada que decir a nivel de cada tienda, solo permite correr las operaciones diarias de los negocios y tomar decisiones con relación al inventario, personal, entre otros. Esta cadena de tiendas es pequeña, solamente tres tiendas. Optar por un enfoque descentralizado como estructura organizacional permite que cada tienda sea más autónoma, aunque la oficina central monitoree el funcionamiento de las tienda, pudiera proveer un mejor control que las cadenas más grandes.
Kudler Fine Foods opera bajo una sombrilla de métodos generales destinados a dar a los empleados un manual de operaciones. Con este enfoque, los empleados se sienten en la libertad de hacer cambios para el mejoramiento de cada localidad. Sin afectar las operaciones diarias esperando por una autorización. Kudler Fine Foods funciona a través procesos estructurados de apoyo para lograr los objetivos y normas. Analizar, observar, comunicar y debatir son partes del proceso que se utiliza cuando se interactúa con los asociados, de esta manera el funcionamiento y las operaciones diarias de la empresa se convierten en un entorno de colaboración, motivación, por consiguiente mayor productividad, de manera que se alcancen las metas organizacionales.
En el proceso de colaboración se les provee herramientas para aportar a que el personal trabaje en equipo. Herramientas tales como videos de entrenamientos, pizarras para mejorar la comunicación y productividad, se comparten técnicas efectivas, charlas de motivación, comunicación a través de mensajería de textos o correo electrónico, entre otros.
Kudler Fine Foods se caracteriza por sus finos alimentos de alta calidad. Para transmitir este mensaje es necesario que los empleados adopten un modo colaborativo. El equipo opera con mucho conocimiento y experiencia en los productos de kutler. El personal transmite una experiencia de compras agradable para sus clientes al trabajar juntos como equipo. Cuando los empleados tienen tanto conocimiento como aquellos en Kudler, es importante promover el intercambio de información. Cada empleado debe tener algo que aportar, así sea: su punto de vista con respecto a los alimentos o la perspectiva del cliente. Al estar en tono al lo que es la...

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