Human Behavior in Organization
(Case Study no. 3)
Case 3. THE DILEMMA: Goodbye, Jimmy, Goodbye
Miss Gloria Tadino was mildly surprised whe she found 50 resumes on top of her desk. The resumes attachments to applications for a single job opening that was advertised in a newspaper a few days ago. The position vacant is for an encoder.
Gloria, still single, was hired by the company and is currently the recruitment supervisor in the human resources department. The resumes ...view middle of the document...
Gloria took a good look at the requirements for the vacant position which consist of the following: 21-26 years old, graduate of B.S. in Computer Science, and a resident of Manila.
Gloria found out that thirty of the applicants did not meet the requirements, so their applications were set aside. Still, Gloria needs to eliminate ten more. She was in a quandary and she could not make up her mind on who would be eliminated.
As Gloria was shuffling the resumes, she noticed one with a name similar to her ex-boyfriend’s. She said to herself “I don’t want to work with someone who has this name,” and she took out the resume and set it aside. She has nine more names to go.
Next, she noticed that five applicants graduated from the university where his boyfriend is an alumnus. She set aside the five resumes. With the last four, she agonized in trying to find a reason for weeding them out. Nevertheless, she found the answer. Four of the applicants were graduates of college located in the provinces. In no time, her list of ten names is complete.
1. Is there anything wrong with the manner the shortlist was prepared by Gloria?
2. What do you suggest regarding the preparation of the shortlist?