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International Environment Essay

865 words - 4 pages

LOGISTICS MANAGEMENT - INTRODUCTION

Logistics management is that part of the supply chain which plans, implements and controls the efficient, effective, forward and backward (reverse) flow and storage of goods, services and information between the point of origin and the point of consumption in order to meet customers' requirements rather to the customers’ delight. A professional working in the field of logistics management is called a logistician.

Logistics, as a business concept, evolved only in the 1950s. This was mainly due to the increasing complexity of supplying one's business with materials, and shipping out products in an increasingly globalized supply chain, calling for ...view middle of the document...

The Nutan Mumbai Tiffin Box Charity Trust of Mumbai was established in 1891 to provide pick-up and delivery of lunch for Britishers working in Mumbai. It picks-up and delivers 200,000 lunch boxes in a standard container every day and returns the same to the place of pickup. We discuss, briefly, the processes that help make this logistics network error proof and deliver such an astonishing performance.The Trust which is organized as a cooperative is operationally organized in hierarchical teams – pick-up teams, consolidation teams, and delivery teams (and then the reverse logistics for empty boxes with reversing of the functions for the teams). Pickup is done between 7.30am-9.00am, delivery between 12.00 and 1.00pm and return between 2.00-5.00pm. These represent tight time-windows where a team of 20-25 members (and supervised by a team leader who also fills in as a pickup person in case of any absence) pick-up lunch boxes from homes – about 30 per pick-ups person. The boxes are carried in a specialized fixture on a bicycle to the nearest train station where the boxes are consolidated by destination. A consolidation team performs this task and carries the boxes (which may have been picked by members of different teams but need to travel to the same destination geography) into the train. Often Tiffin or lunch boxes are un-loaded at intermediate train stations – re-consolidated with boxes coming from other locations (i.e., cross-docked) and carried on a third train to its destination station. At the destination station, the lunch boxes coming from various origins/cross-docking destinations are once again segregated by the building where the delivery is made....

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