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Is535 Week 1 Quiz Essay

264 words - 2 pages

Is535 Week 1 Quiz
1. Question: Which of the following choices may lead to competitive advantage?

(1) New products, services, and business models

(2) Charging less for superior products

(3) Responding to customers in real time

Your Answer: 1 only
1 and 2
2 and 3
1, 2, and 3 ( page 15 ) CORRECT

Points Received: 2 of 2
Comments:

2. Question: The fundamental set of assumptions, values, and ways of doing things that has been ...view middle of the document...

Your Answer:
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data management environment
networked environment
IT infrastructure ( page 22 ) CORRECT
information system

Points Received: 2 of 2
Comments:

4. Question: Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy?

Your Answer: Middle management INCORRECT
Production workers
Knowledge workers ( page 19 ) CORRECT ANSWER
Data workers

Points Received: 0 of 2
Comments:

5. Question: Which of the following is an organizational element in the UPS tracking system described in the chapter?

Your Answer: The specification of procedures for identifying packages with sender and recipient information ( page 22 ) CORRECT
Monitoring service levels
Promoting the company strategy of low-cost, superior service...

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