THE DYNAMIC ENVIRONMENT OF HRM
After reading this chapter, students should be able to:
• Discuss how cultural environments affect human resource management (HRM) practices.
• Describe how technology is changing HRM
• Identify significant changes that have occurred in workforce composition
• Describe the HRM implications of a labor shortage
• Describe how changing skill requirements affect HRM
• Explain why organizational members focus on quality and continuous improvements
• Describe work process engineering and its implications for HRM
• Identify who makes up the contingent workforce and the HRM implications
• Define employee ...view middle of the document...
1 – 6: Components of Continuous Improvement
Ethical Issues in HRM – Invasion of Privacy on page 9 discusses the organization’s right to monitor employees versus a worker’s right to privacy through the use of real-life examples.
Workplace Issue – What’s This Thing Called a Blog on page 10 examines the timely issue of blogs – web logs of emails open for public view.
Did You Know – Chief Diversity Officer on page 11 describes how Deborah Dagit, the chief diversity officer at Merck & Co. demonstrates by example that disability accommodations are not different from flexible work arrangments for other groups.
Did You Know – International Diversity on page 11 has a chart depicting the percentage of women in executive ranks in various countries throughout the world.
Workplace Issues – Diversity Awareness on page 12 describes the variety of ways that organizations can meet the challenges of developing and motivating a diverse work force.
Did You Know – Working at the Future of HRM explains the biggest challenges for HR leaders today.
ADDITIONAL LECTURE OR ACTIVITY SUGGESTIONS
Ask students about current changes in the work environment which they have heard or read about. These may include friends and relatives who have been through work process engineering, their own employment as contingent workers, etc. Consider assigning this as a pass/fail interview assignment. Ask the students what role they believe the HR function played in helping organizations to manage these changes and what factors determine whether these changes are managed effectively.
Provide an overview of a local or regional organization that has global operations. lead a discussion about how the local business was impacted by globalization. Ask the students to discuss how HRM might have been involved in that change.
Assign to or provide for students: brief articles from newspapers and/or business magazines that illustrate some current HR challenges. Have small groups of 3-6 students each read and report on one of the articles. (You will need to address the acceptability of Internet articles.)
You might also want to ask if any students have been to another country and what their impressions were of the culture. This is also an opportunity to integrate students’ experiences as international students (in your country or abroad). Did the students encounter any difficulties communicating? Did anything make them uncomfortable? How did they adjust in those circumstances? Relate their answers to how HR supports such situations.
CHAPTER OUTLINE AND LECTURE SUGGESTIONS
A. Human resource management is a subset of the study of management that focuses of how to attract, hire, train, motivate, and retain employees.
B. HR must understand the implications of globalization, technology changes, workforce diversity, labor shortages, changing skill...