a. Authority- the power or right to give orders, make decisions, and enforce obedience.
b. Responsibility- the state or fact of having a duty to deal with something or of having control over someone.
c. Organisational charts- An organizational chart is the most common visual depiction of how an organization is structured. It outlines the roles, responsibilities and relationships between individuals within an organization.
d. Levels of hierarchy- Pyramid-like ranking of ideas, individuals, items, etc., where every level (except the top and the bottom ones) has one higher and one lower neighbor. Higher level means greater authority, importance, and influence.
e. span of Control- the area of activity and number of functions, people, or things for which an individual or organization is responsible.
f. Chain of Command- a ...view middle of the document...
Centralisation- is the process by which the activities of an organisation, particularly those regarding planning and decision-making, become concentrated within a particular location
j. De-centralisation- is the process of redistributing or dispersing functions, powers, people or things away from a central location or authority.
k. Operatives or shop floor workers- Lowest position in a team, low paid and low skilled jobs. For example: Bag packers at Tesco
l. Team leader- In charge of the shop floor workers and tend to have a span of control of above 2
m. Labour productivity- A measurement of economic growth of a country. Labour productivity measures the amount of goods and services produced by one hour of labour.
n. Labour turnover refers to the movement of employees in and out of a business.
o. Absenteeism is a habitual pattern of absence from a duty or obligation.
p. Recruitment and selection Recruitment is needed when a position is vacant and needs to be filled, the team leader will hold interviews for the position, then they have to select the best person for the job.
q. Job descriptions - A description for a job, it gives details on qualifications needed, preferred experience and further details about salary etc.
r. Personal specification The person specification is to extend the job analysis. It is a profile of the candidate required for the work and is submitted with the job.
s. Internal recruitment- This is when job vacancies are filled from within a company
t. External recruitment- This is when job vacancies are filled from outside the company
u. Training- Some places of work provide courses where you as a employee can train to gain further qualifications. Training off the job can include sunday classes
v. Productivity- is an average measure of the efficiency of production.
w. The division of labour is the specialization of cooperating individuals who perform specific tasks and roles.