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Management Information System Essay

4899 words - 20 pages

1. In decision making process focusing only on technology will give companies a very narrow perspective, as technology is only one of the variables in the equation. While Technology can be a great and helpful tool in decision and judgment making and it can empower people by increasing their abilities, on its own doesn’t add any value. IT can produce significant strategic and competitive advantage only if it is used effectively, therefore it needs to be managed by highly motivated people. Every company needs to make decisions how to position itself in the market and how to create unique mix of values in order to successfully compete. Therefore, it is crucial to understand the industry ...view middle of the document...

Many times decision makers ignore certain information, as they choose to take biased ways of interpreting the evidence. That also can lead to confirmation bias, a tendency to seek information that confirms our expectations and ignore contradictory information. For instance, many of the jurors in the movie “The Twelve Angry Man” presumed the boy was guilty, so that they only remembered the details and evidence that supported this expectation. They also ignored all the discomforting information that might have indicated the boy wasn’t guilty at all. Similarly, often executives overlook relevant information and omit significant data, because it is outside of their expectations. Many of the jurors present prejudices against the accused person and other jurors, especially juror #10. He couldn’t see pass his prejudice to hear the evidence in the trial. He assumed that the boy was guilty, as soon as he learned about his background. Similarly, individuals tend to judge others based on their appearance, race, ethnicity, religion or political views, therefore they are not able to make objective statements. Preconceived notions prevent people from reasoning and analyzing all the facts. Another problem in decision making can be emotions that often preoccupied people’s thoughts, therefore they can’t see other objective and become blind and reluctant to information. This type of behavior is presented by juror#3. He has a troublesome relationship with his own son, which affected his perception and understanding of the situation. The jury faced many difficulties in communicating mainly because they didn’t know each other and came from different backgrounds. Every juror had a diverse situation and experience and didn’t know what to expect from the group. Therefore, some of them voted “guilty” only because the rest of the room did. This changed once they decided to vote anonymously. Often, individuals feel pressure to conform the majority, so they don’t truly analyze the situation, but rather follow the crowd. People are afraid to be judged based on their decision, so they choose to believe the majority is right. Some of the jurors were not committed to the case, in fact juror#7 voted guilty along with others, so he could go to a baseball game. Managers can be overwhelmed with amount of work and decisions they have to make, therefore many times they make decisions without analyzing all the outcomes. Because they are stressed and fatigued, they don’t spend enough time on examining all the relevant data, as that would be too time consuming. Therefore, they are not fully committing to resolving the issue, rather focusing on getting through the list of their tasks. Very narrow point of view in decision making process, as well as biases and prejudices can to lead to poor decision and can have disastrous consequences on individuals and organizations overall.
3. Organizations need to recognize there is bias and bounded awareness, so that they can ensure their...

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