Management Information System Tcs Pakistan

5057 words - 21 pages

MANAGEMENT INFORMATION SYSTEM – TCS PAKISTAN

1. Introduction (Today’s Market Scenario)

1.1. The amount of competition faced by organizations today is more intensive than it was ever before. With the ever-expanding number of organizations and products, customers have a wide array of choices available. As a consequence the manufacturers and service providers now have to view their products and services from the customers’ point of view not only to maintain a high quality but also to incorporate the customer-defined improvements whenever needed. In order to remain in business for long term and ensure their survival they have to incorporate techniques that would force the customer to ...view middle of the document...

1.5. The markets of today have gone global, hence organizations are competing across boundaries as distances have reduced, communication costs are low and one does not need to be in a geographical region to be able to service customers. The emergence of technologies like the Internet has enabled organizations to communicate with and support customers all over the world. The power of communication is directly related to the rapidly advancing field of technology. With the dawning of every new day, these advancements notch up a gear, hence as we open our eyes to every passing day, we are hypothetically stepping into a more technologically advanced world. Technology can help an organization achieve a lot for example:

1.6. In today’s competing environment technology has become the key for success, but only if it creates a unique advantage over competitors. Therefore organizations need to make sure that:
“Customer care needs to be 100% i.e. 100% availability to the customer, 100% consistency, 100% response record and 100% fulfillment of customer's needs.”

1.7. The change in paradigms from mass production to mass customization has also given way to the multiplication of communication mediums. Internet, mobile and short messaging services are the modern methods that provide round the clock availability and global connectivity. Thousands of brands of products and services are created everyday, transmission of information through media has reached enormous proportions, and thus battle for the market share has become a lot tougher.
1.8. Even a developing country like Pakistan has not stayed behind in welcoming such changes in paradigms. The changes taking place in the world markets have affected the local scene in Pakistan. Many international organizations are entering the domestic market therefore increasing competition among the various operatives. The revolution of technology has signaled expansion of IT, Internet and Telecom networks across Pakistan. The government has opened venues in other sectors as well to enhance growth and improve economic situation of the country.

1.9. One such industry in Pakistan that has become popular due to its exceeding demand in this fast paced environment is the courier industry. In Pakistan, TCS currently dominates most of the market share as compared to its competitors like OCS couriers, SpeedEx, Leopards, Gerry’s International and DHL etc. Many years ago customers had only one option for sending packages, letters etc and that was via Pakistan Post Office. But now the dynamics of the market have taken hence the new courier services with their advanced logistics and overall infrastructure are able to provide such services to the eager customer. ‘Time saving’ and ‘greater accuracy’ are essential part of every industry but courier companies would definitely be more focused on them as the services they provide solely thrive on the above two mentioned aspects. Responding quickly to customer is also...

Other Papers Like Management Information System - Tcs Pakistan

Designing A  Database  Structure  System  For   Management  Hospital  Information

1466 words - 6 pages IFN600  Research-­‐Based  Practice   Assessment  Item  3:  Detailed  Research  Project  Proposal       Section  A:  Administration   Name:  HA  Quoc  Tien   Student  number:  n08745871   Research  project  title:  Designing  a  database  structure  system  for   management  hospital  information.   Field  of  research

Case Studies - Csr In Pakistani Perspective

7465 words - 30 pages exhibits NRL employees’ commitment towards HSE policy by implementing Environmental Management System and Occupational Health and safety Management System.[2] Available information only describes one indicator of the index rest of management practices, social posture and others did not find in the available sources[3]. Pakistan Petroleum Limited: PPL remains a leading oil and gas exploration and production company, and is the operator of major

Mis-In Relation To Health

2428 words - 10 pages Federal Ministry of Health: A Study into the Information Management System and How Best the Ministry can Implement FOI Ordinance 2002 Consumer Rights Commission of Pakistan (CRCP) Centre for Civic Education, Pakistan (CCE) Implementation of Freedom of Information Ordinance 2002: A Case Study of Ministry of Health 1. Freedom of information is impossible to conceive in the absence of elaborate and efficient information and data

Entrepreneurship

3352 words - 14 pages quality. But how many “brands” have Sialkot “introduced”? Interestingly, most of the quality products that we produce are FOREIGN BRANDS – Nike, Adidas, etc. etc. and are often stamped “Made in France” etc. once shipped. While Pakistan serves the whole of Europe and North America in Information Technology, to meet their national needs, how many Pakistani software “products” have we launched in the past two decades? While Pakistani physicians hold

Metro Cash N Carry

2877 words - 12 pages quality management • Strengthening of local suppliers • Development of national infrastructures • Career opportunities • Internationally transferable concept SERVICE & QUALITY The goal of METRO is to efficiently handle thousands of orders, shipments and deliveries and ensure that goods arrive at the right place at the right time. Supply Chain Management plays an important role in our highperformance logistics system and enhances our capacity to

Management Information Systems

254 words - 2 pages COURSE OUTLINE 1. Fundamentals of Information Systems: • Introduction and definition of terms • System concepts • Information systems components • Drivers of information systems • Influence on MIS design • Problems with MIS 2. Information Requirements and Decision-making • Information as a corporate resource • Management decision making • Management information requirements 3. Organizations and Information Systems • Characteristics

Armi

7677 words - 31 pages Introduction: The Indian Armed Forces are the military forces of the Republic of India. They consist of the Army, Navy and Air Force, supported by Paramilitary forces[4] (Assam Rifles, Indian Coast Guard and Special Frontier Force) and various inter-service institutions such as the Strategic Forces Command. The President of India is the Supreme Commander of the Indian Armed Forces. The Indian Armed Forces are under the management of

Demonstrating The "You" Attitude

382 words - 2 pages finalists of the competition. It is said educating a female is educating an entire family. As women, no one understands that better than us. You can contribute by either mailing a cheque or pay order of Rs. 50,000 (in favor of Institute of Business Management) or even pay online at www.iobm.edu.pk/payment.html preferably by November 20, 2008. In case of any queries or additional information, feel free to contact me at 0300-3070255 or email me at rabia.hassan@yahoo.com. Looking forward to see you at the competition. Best regards, (signature) Rabia Hassan President Students Activity Committee

Article

7284 words - 30 pages environment, it is argued that management needs a costing system that has the capacity to assist them in making more effective production decisions by providing more accurate cost information leading to increase profitability (Hong, 2000). Arising from this realization, the need for a new menu of responsive management accounting principles became an immediate necessity, and this led to the birth of innovative management accounting principles

Software Piracy

2501 words - 11 pages the community is now victim of this illegal act. Piracy is now penetrated in the society and it is very difficult to root it up. A very common example will elaborate the fact. Consider a person, who buys a computer for sixteen thousand rupees and uses the pirated operating system of thirty rupees. In short this issue has become a constituent of the society that it is very difficult to resolve. In contrast to this if Pakistan has 84% piracy rate

Strategic Analysis Of Unilever

5273 words - 22 pages …………………………………………..…26 6.1- QSPM Matrix………………………………………….26 7- Strategic Recommendation…………... ……………………….…27 8- References ………………………………………………….…..…28 THE ISLAMIA UNIVERSITY OF BAHAWALPUR Strategic 6 Management Of UNILEVER INTRODUCTION OF UNILEVER PAKISTAN Ltd. Unilever is one of the world's leading suppliers of fast moving consumer goods across Foods and Home and Personal Care categories. Unilever's portfolio includes some of the world's

Related Essays

Management Information System Essay

2473 words - 10 pages , battery powered, shorter operational life. Passive RFID tags: no power source, smaller, lighter, less expensive, unlimited operational life. RFID tags offer more inventory management control, here are the advantages: - more data can be written to RFID tags -more real-time data -it can trigger other processes within the computer system -do not require line-of-sight readers Ch.8 ACHIEVING OPERATIONAL EXCELLENCE & CUSTOMER INTIMACY

Management Information System Essay

3245 words - 13 pages Management Information System (MIS) Term Paper: Business Process Management (BPM) Professor: Dr.Ijaz A.Qureshi Abstract: A business process model consists of a set of activity models and execution constraints between them. A business process instance represents a concrete case in the operational business of a company, consisting of activity instances. Business Process Management has been

Management Information System Essay

4899 words - 20 pages order to prevent their attacks. Goldman Sachs built a threat-management center to monitor cyberspace for any potential attacks. Facebook developed ThreatData, a computer system that collects information about threats from various sources. Such practices are extremely helpful and every organization should make every effort to improve their cyber-defense by employing available resources. Companies should take necessary steps to reduce risks of

Management Information System Essay 1225 Words

1225 words - 5 pages will be a chance for them to survive. In order to stimulate more business, they should also sell something innovative and attractive such as audio books. Perhaps,they should launched B&N’s member card to allow their members to get speciality binding with B&N book stores. ----------------------- TEAM CASE STUDY: Garniasih Yonior C1B112061 Alfil Gina C1B113040 Rizky Amalia C1B113076 Chapter 3 Information Systems, Organizations, and Strategy Page 147 CASE STUDY : Can This Bookstore Be Saved? MANAGEMENT INFORMATION SYSTEM