UNIT 15: MANAGING BUSINESS ACTIVITIES TO ACHIEVE RESULTS
Unit 15:
Managing Business Activities to
Achieve Results
Unit code:
J/601/0946
QCF level:
4
Credit value:
15 credits
Aim
The aim of this unit is to provide learners with the understanding and skills to manage their
activities in the business workplace to improve their effectiveness and efficiency.
Unit abstract
This unit focuses on the effective and efficient planning and management of business work
activities. It gives learners with understanding and skills needed to design and implement
operational systems to improve their effectiveness and efficiency and achieve the desired results
for the business.
Learners are encouraged ...view middle of the document...
1 evaluate the interrelationship between the different
processes and functions of the organisation
1.2 justify the methodology to be used to map processes to
the organisation’s goals and objectives
1.3 evaluate the output of the process and the quality
gateways
LO2 Be able to develop plans for
own area of responsibility to
implement operational plans
2.1 design plans which promote goals and objectives for
own area of responsibility
2.2 write objectives, which are specific, measurable,
achievable, realistic and time-based to align people and
other resources in an effective and efficient way
2.3 implement appropriate systems to achieve objectives in
the most efficient way, on time, to budget and meeting
organisational standards of quality
2.4 carry out work activities meeting the operational plan
through effective monitoring and control
LO3 Be able to monitor
appropriate systems to
improve organisational
performance
3.1 design systems to manage and monitor quality
standards specified by the organisation
3.2 demonstrate a quality culture to ensure continuous
monitoring, evaluation and development of the process
3.3 recommend improvements which align with the
organisation’s objectives and goals and which result in
improvements
3.4 report on the wider implications of proposed changes
within the organisation
LO4 Be able to manage health
and safety in the workplace
4.1 carry out risk assessments as required by legislation,
regulation and organisational requirements ensuring
appropriate action is taken
4.2...