Mgt410 Essay

1723 words - 7 pages

Robbins & Judge

Organizational Behavior
14th Edition

What Is Organizational Behavior?
Kelli J. Schutte
William Jewell College Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Chapter Learning Objectives
 After studying this chapter you should be able to:
– Demonstrate the importance of interpersonal skills in the workplace. – Describe the manager’s functions, roles, and skills. – Define organizational behavior (OB). – Show the value to OB of systematic study. – Identify the major behavioral science disciplines that contribute to OB. – Demonstrate why few absolutes apply to OB. – Identify the challenges and opportunities managers have in applying OB ...view middle of the document...

publishing as Prentice Hall

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Mintzberg’s Managerial Roles: Interpersonal

Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Mintzberg’s Managerial Roles: Informational

Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Mintzberg’s Managerial Roles: Decisional

Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Essential Management Skills
 Technical Skills
– The ability to apply specialized knowledge or expertise

 Human Skills
– The ability to work with, understand, and motivate other people, both individually and in groups

 Conceptual Skills
– The mental ability to analyze and diagnose complex situations
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Luthans’ Study of Managerial Activities
 Four types of managerial activity (p43):
– Traditional Management
• Decision making, planning, and controlling

– Communication
• Exchanging routine information and processing paperwork

– Human Resource Management
• Motivating, disciplining, managing conflict, staffing and training

– Networking
• Socializing, politicking, and interacting with others

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Organizational Behavior
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

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Intuition and Systematic Study

The two are complementary means of predicting behavior.
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

Systematic Study

Intuition

• Gut feelings • Individual observation • Common sense • Looks at relationships • Scientific evidence • Predicts behaviors

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An Outgrowth of Systematic Study…
Evidence-Based Management (EBM)
Basing managerial decisions on the best available scientific evidence Must think like scientists:

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall

Pose a managerial question

Search for best available evidence

Apply relevant information to case

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Managers Should Use All Three Approaches
The trick is to know when to go with your gut. – Jack Welsh  Intuition is often based on inaccurate information  Faddism is prevalent in management  Systematic study can be time...

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