Michelle's Work Essay

981 words - 4 pages

Verbal and Non-verbal communication

* Two forms of communication are Verbal and Non-verbal communication
* 3 Types of verbal communication: oral, written, & visual.
* Oral communication- information is sent verbally or orally by word of mouth
* Written communication- communication is written via pencil, pen, markers, and typed words
* 6 Forms of Oral communication: face to face, verbal /oral conversations, telephone, viral through video, radio, and television.
References

Alberts, J.K., Martin, J.N. & Nakayama, T.K. (2013) Human Communication in Society.

Mio, J., Barker, L., & Tumambing, J. (2011). Multicultural Psychology.

Javaid, S., Barker, N. C., Shahid, ...view middle of the document...

Samovar, L., Porter, R., McDaniel, E., & Roy, C. (2014). Intercultural communication: A reader. Cengage Learning.

Wallace, S. P. (2003). Equitable Health Systems: Cultural and Structural Issues for Latino Elders. American Journal Of Law & Medicine, 29247

Some wounds are invisible to the naked eye
Some wounds are invisible to the naked eye
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D&G Counseling, Inc.
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Out-Patient Therapy Services
Tel: 843-555-1234
Tel: 843-555-1234

Joanna Hunt
 
Harvard University

PSY6103-8-6 Human Communication
Week 4
Tosha Clark

Joanna Hunt
 
Harvard University

PSY6103-8-6 Human Communication
Week 4
Tosha Clark

Effective Communication
* Good communication skills are important in assisting you to work effectively, efficiently, and to build relationships.
* Important tools to use: Empathy, Patience, Clarity, Positivity, and Self-improvement.
* Be consistent on the message that you are trying to convey to ensure that the audience interprets the information in the same way you are conveying it.
Communication with different Cultures
* When dealing with different cultures, mental health providers should be aware of issues that influences a persons identity.

* The provider should be aware of the following things during the interview: race, age, disability, ethnicity, sexual orientation, and gender.

* Barriers to Mental Health Care in minority populations that prevent individuals from seeking assistance are: fear, mistrust, language and communication barriers, and access to insurance coverage

Effective Communication
* Good communication skills are important in assisting you to work effectively, efficiently, and to build relationships.
* Important tools to use: Empathy, Patience, Clarity, Positivity, and Self-improvement.
* Be consistent on the message that you are trying to convey to ensure that the audience interprets the information in the same way you are conveying it.
Communication with different Cultures
* When dealing with different cultures, mental health providers should be aware of issues that influences a persons identity.

* The provider should be aware of the following things during the interview: race, age, disability, ethnicity, sexual orientation, and gender.

* Barriers to Mental Health Care in minority populations that...

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