Morgan-Moe's Case Study
The effectiveness of
Morgan Moe’s drug stores are in financial crisis due to economic downturn. All expansion
plans were halted and staff were being laid off. To avert these crises, new systems were
introduced to motivate staff amidst the challenges. This report details the results of
implementing the various motivation programmes with valuable recommendations.
The individual management styles
The demographics (age, mobility, employee status)
Employee satisfaction and turnover
In each of the programmes however, it was prevalent that the employees were the most
independent variables. The dependent variables or outcomes of the system
implementation, however, relates to the inputs that employees receive in terms of their
contributions and purpose towards goal achievement.
Employee satisfaction, turnover, age and motivation
In addition to the already listed outcomes, there are other outcomes to be likely
Net profit: with the implementation of the programmes, all stores made net
profits after additional monthly staff cost were incurred through the
implementation of programmes 2, 3, 4 and 5.
The effect of turnover on staff cost
From the case study, Programme V was found to be the most effective because it had the
best turnover rate and recorded the highest net profit.
Programme IV was found to be the next most effective even though turnover average was
the lowest. This is due to the fact that its net profit was lower than Programme V and staff
cost time was the most expensive of all the programmes.