Interviewer: Saikat Roy
Roll No: 1401117
Company: Garden Reach Shipbuilders &Engineers (Ministry of Defence)
Work Designation: Project Manager
Years of Experience: >=25 years
Interviewer: Good Evening, Sir.
Interviewer: Can you give us a brief background about yourself; where you have worked; the work culture at that place and the designation which you hold?
Interviewee: I am a project manager in Central Design Unit of Garden Reach Shipbuilders & Engineers. I am the project manager of a ...view middle of the document...
Interviewer: So Sir, how is this relationship developed? Is it a natural process or does it has to be cultivated over time?
Interviewee: Relationship develops with time. When my subordinates see me working hard and trying to be honest, they also work hard. I try to create an atmosphere in the company where everyone feels a sense of belonging and develops a feeling that they are working for their own betterment.
Interviewer: So Sir, do you feel that building a successful relationship is important for the successful functioning of your company?
Interviewee: Surely, mutual trust with boss and subordinates is required for successful completion of a project job.
Interviewer: Is it required to maintain this relationship only with your managers and peers or maintaining a relationship with subordinates is also of paramount importance?
Interviewee: No it is required to be maintained with both.
Interviewer: But Sir, what are the barriers in maintaining the relationships with our subordinates? They are below your designation. Are there no barriers in maintaining that relationship?
Interviewee: If you want to be successful in a big project, ego and hesitation would not work. From my experience, I feel personal relationship is more important than formal relationship. It’s imperative to have a trusting relationship. Keeping a cordial relationship, solving other’s problems to an extent will nurture the relationship.
Interviewer: Can you give an example where you have solved the problem of a subordinate and that has nurtured the relationship between you and the subordinate?
Interviewee: 3-4 months ago a subordinate was facing some family problem. His mother was ill and there was a crunch of money which was required for her treatment. We contacted our cooperative arranged a loan for him. We gave the cooperative the guarantee that the loan will be repaid. We also took the pain to visit his mother in the hospital.
Interviewer: So building such a trusting relationship which goes beyond the prescribed organizational norms, does this help the organization as a whole? Does it help in coordinating the various aspects of an organization?
Interviewee: Yes, it reduces the communication gap required for doing a particular job. It increases the work efficiency. In our organization, it’s our motto that we are making cordial relationships between different groups of an organization.
Interviewer: You talked about communication barriers. Can you give an example where the communication barrier was actually detrimental for the organization?
Interviewee: I would like to elicit on the mail system present in our organization and there is a norm that when a mail is sent it should be replied to. This however doesn’t work always. If we talk to a particular person, the problem can be solved easily in minimum time. This we are doing frequently with other departments. The relationship is not good between the project department and the finance department. We do the work and...