Assignment 1
Assignment Instructions
Complete this assignment after you have finished Lessons 1, 2, 3, and 4. It is worth
20 percent of your final mark.
Review the Sample Assignment page (see the Evaluation block on the course home page) before beginning work on this assignment. It contains information that will help you maximize your mark on this assignment, including how to use APA style.
Part A
Part A consists of three questions. Be sure to include both the questions and the responses in the document you submit. Your total combined responses for these three questions should not exceed 1000 to 1500 words.
1. Marketing specialists at Napanee Beer Co. developed a ...view middle of the document...
Some sales reps go directly to visit clients rather than showing up at the office as required by company policy. Others arrive several minutes after their appointed start time. The vice-president of sales doesn't want to introduce time clocks, but this may be necessary if the lateness problem isn't corrected.
Using the MARS model of individual behaviour, diagnose the possible reasons salespeople may be engaging in this “lateness” behaviour. Begin with a brief description of the MARS model. Use your own words (paraphrase) and remember to cite all sources using APA style.
3. When the Royal Ontario Bank (ROB) acquired a major investment firm, senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles. The marketing staff say that the finance types wouldn't know a customer if they stepped on one. They partly attribute this to the poor marketing expertise in the investment firm before the...