Running head: Walmart Information Systems
Walmart Information Systems Research Project-Group2 CIS 511 Fall 2011 Amber Slemmons, Brooke Williams, Cheri Evans, Ismael Molina, & Wesley Belz
Walmart Information Systems Walmart Information Systems Executive Summary:
Walmart, the billion dollar retail giant, has grown significantly over the past five decades, incorporating numerous different types of information systems into their daily operations. The company is well recognized for their innovation when it comes to utilizing the latest technologies and information systems to maximize their profitability. Information systems structures and processes play a critical role in ...view middle of the document...
In the summary of functions section the paper expounds how Walmart does an excellent job of incorporating transactional processing systems, management information systems,
Walmart Information Systems decisions support systems, and business intelligence systems into their everyday business processes. One major system that links the entire supply chain to the Walmart enterprise, with
the use of the RFID system, is the supply-chain management system that Walmart utilizes. These systems help suppliers, purchasing firms, distributors, and logistic companies share information systems about orders, production, inventory levels, and delivery of product and services so that they can source, produce, and deliver goods and services efficiently (Laudon & Laudon, 2010). The IS department section and the description of structures and processes for managing IS’s for Walmart is explained in this paper through interviews with IS faculty at Walmart’s corporate headquarters, as well as local employees. The information gathered from these interviews illustrate Walmarts extremely structured IS department. Functioning from a top down approach Walmart is capable of micromanaging all of its resources both capital and human in nature. A deeper explanation of Walmart’s current Information System direction, RFID, is presented detailing the capabilities, users involved, implementation, and benefits to the entire supply chain system. As mentioned before, the innovative RFID system is the new era of inventory management, which Walmart is going to try and implement worldwide to increase their profitability by properly managing their inventories. Concluding the report will be the appendices, which illustrate the organizations financial success over the past few years. Walmart’s success could only have been accomplished through the innovative and carefully managed use of the information systems and the systems that link the enterprise to its manufacturers, suppliers, distributors, and logistics departments that are explained in greater detail in this research paper.
Walmart Information Systems General Background: Walmart is a discount retail store that first opened its doors in Rogers, Arkansas on July 2, 1962, by Sam Walton. It began as a small discount store because Mr. Walton wanted to offer
lower prices so people could save money and live better (“History Timeline”, 2009). He believed it was the organization’s responsibility to provide the customer with what they wanted, which was (and still is) friendly service, low prices, and quality merchandise. On October 31, 1969 it incorporated into Walmart Stores, Inc. and was first publicly traded on the New York Stock Exchange in 1972. Today Walmart is known as a retailing giant with over 9,600 retail units in over 28 countries, 2.1 million employees worldwide, including almost 1.4 million in the United States alone, and yearly revenues of about $431.87 billion as of 2010 (“Wal-Mart Stores Inc. (WMT)”,...