The Decision Making Process: Utlilized the 5 “As”
A decision is an act of reaching a conclusion in one’s mind. The decision making process is a cognitive process that results in the selection of one proposed idea over another. In order for the decision making process to be productive, a careful planning process must take place. Planning is important to decision making because it helps to define the purpose, goals, and scope of the decision. Ensuring that the person making the decision “Ask, Acquire, Appraise, Apply, and Assess” the entire situation is essential, Making decisions on evidence-based research and with the best interest of the organization tends to give the best results.
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Measurable goals are quantifiable. They address important questions such as how many and how much. The goal should be challenging but realistic and attainable. Attainable goals allow for flexibility. Short-term goals should be relevant to long-term goals. Any goal adopted and implemented by an organization should advance the mission and vision of the organization. Ensuring that the goals that are set are reached in a reasonable time is imperative. Goals should have a beginning, end, and intermediate points for evaluation.
Decision Making Process
In most local and state health departments, decisions are currently being made as to how to better serve underprivileged people, many of whom speak different languages and embody various cultures. If I had any influence in this decision making process, I would begin by assessing patient needs. I would also want to evaluate the employee needs. I would incorporate the expertise of multiple physicians, family values, availability of resources in the community. After analyzing all data collected I would establish a plan (See Figure1: The Five As in the Decision Making Process). The evaluation process would determine if my decision and implementation of alternative plans were making a difference in both patient satisfaction and employee morale.
When it comes to making a decision, the first thing is to ask what the needs are for the organization. It is then necessary to acquire information. The research based evidence will provide the data for making these determinations. Appraising the situation and determining how the decisions you make will not only affect you but also how it will...