The Giving Of Orders Essay

890 words - 4 pages

Mary Parker Follett discusses the psychology and human behavior behind giving and receiving orders. There is so much more that goes into giving and receiving orders than meets the eye, and is not as straightforward as one would initially think. Follett begins by explaining that human beings are complex creatures, and that we are the sum of all of our past experiences, emotions, beliefs, desires, habits and trainings. This means that people respond in different ways, and most have formed certain habits of mind called habit-patterns. Essentially, when people have been acting a certain way most or all of their lives, changing these habits is nearly impossible. Even if you intellectually ...view middle of the document...

For this to work successfully, one must unite and integrate the reasons for purchasing or agreeing in the eyes of the person in question (buyer, subordinate, etc.).

Follett delves deeper into the human psyche by stating that at the core of every human being is the desire to direct their own lives, and the need to self-assert. The wish to govern one’s own life is one of the most fundamental feelings in every human being. It is not desirable to be under the will of another person, especially by being ordered around. In many cases, when someone is ordered to do something, they feel that their self-respect is being threatened. This can lead to losing their temper, getting upset, or becoming defensive. An order can set a person on a course that is only going to be counterproductive when it comes to obeying or following that order. When an employee is upset and does not carry out an order, the objective is not being completed, and no one is benefiting from the situation. So, what is the best way to give an order? How can orders be given so that employees feel respected and valued, and carry out the orders without resentment?
Although there is argument over the best way to give an order, Follett suggests that one of the best ways to tackle giving orders is not necessarily to give orders but to share them, and accept orders given by the situation. When decision-making is shared, getting upset or defensive is less likely to happen when that person’s input was taken into consideration. Merely bossing someone around and ordering them to do things is not...

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